16 Mode of complaint

(1)

A complaint to an Ombudsman may be made in writing or orally.

(1A)

A complaint made orally shall be put in writing as soon as practicable.

(2)

Notwithstanding any provision in any enactment, where any letter appearing to be written by any person in custody on a charge or after conviction of any offence, or by any patient of any hospital within the meaning of the Mental Health (Compulsory Assessment and Treatment) Act 1992, is addressed to an Ombudsman it shall be immediately forwarded, unopened, to the Ombudsman by the person for the time being in charge of the place or institution where the writer of the letter is detained or of which he is a patient.

Compare: 1962 No 10 s 13

Section 16(1): replaced, on 9 December 1991, by section 2 of the Ombudsmen Amendment Act 1991 (1991 No 121).

Section 16(1A): inserted, on 9 December 1991, by section 2 of the Ombudsmen Amendment Act 1991 (1991 No 121).

Section 16(2): amended, on 1 November 1992, pursuant to section 137(1) of the Mental Health (Compulsory Assessment and Treatment) Act 1992 (1992 No 46).