It is the duty of every local authority to give reasonable assistance to a person who—
(a) Wishes to make a request in accordance with section 10 of this Act; or
(b) In making a request under section 10 of this Act, has not made that request in accordance with that section; or
(c) Has not made that person's request to the appropriate local authority or Department or Minister of the Crown or organisation,—
to make a request in a manner that is in accordance with that section or to direct that person's request to the appropriate local authority or Department or Minister of the Crown or organisation.
Compare: 1982 No 156 s 13