(1) Any person described in subsection (2) may make a complaint to the dispute resolution scheme concerning a gas distributor or a gas retailer.
(2) The persons who may make a complaint are any persons (including consumers, potential consumers, and owners and occupiers of land) except members of the dispute resolution scheme.
(3) The dispute resolution scheme is either—
(a) the approved scheme identified in clause 3 of Schedule 4 of the Electricity Industry Act 2010; or
(b) the regulated scheme provided for in regulations made under clause 18 of Schedule 4 of that Act.
(4) The procedures for making complaints to the dispute resolution scheme are as set out in the rules of the dispute resolution scheme.
Compare: 1992 No 122 s 158G
Section 43E: substituted, on 1 November 2010, by section 166 of the Electricity Industry Act 2010 (2010 No 116).