Complaints service

121 Obligation to establish complaints service

(1)

The New Zealand Law Society must establish a complaints service to receive complaints about—

(a)

lawyers and former lawyers; and

(b)

incorporated law firms and former incorporated law firms; and

(c)

employees and former employees of lawyers and incorporated law firms.

(2)

The New Zealand Society of Conveyancers must establish a complaints service to receive complaints about—

(a)

conveyancing practitioners and former conveyancing practitioners; and

(b)

incorporated conveyancing firms and former incorporated conveyancing firms; and

(c)

employees and former employees of conveyancing practitioners and incorporated conveyancing firms.