(1) This regulation establishes the complaints service of the Society for the purpose of receiving complaints about—
(a) conveyancing practitioners and former conveyancing practitioners; and
(b) incorporated conveyancing firms and former incorporated conveyancing firms; and
(c) employees and former employees of conveyancing practitioners or incorporated conveyancing firms.
(2) The Society must provide, for the public, access to the complaints service at the Society's main office.
Compare: 2006 No 1 s 131(c)(ii)