New Zealand Legislation: Regulations

7 Publication of information about complaints service

• (1) The Society must make information about the complaints service available to the public, without charge, in writing or electronically.

  (2) The information to be made available must include the following:

  • (a) how to access the complaints service, including the address of the Society's main office; and

  • (b) the persons about whom a complaint may be made; and

  • (c) the means by which a complaint may be made; and

  • (d) the requirement in regulation 9(2) that the complaints service must give reasonable assistance to any person who wishes to make a complaint to meet the requirements of regulation 9(1).

  Compare: 2006 No 1 s 131(c)(i)