Consumer Guarantees Act 1993

If you need more information about this Act, please contact the administering agency: Ministry of Business, Innovation, and Employment
17 Exception in respect of guarantee as to acceptable quality

Notwithstanding section 16, where—


the manufacturer, or a servant or agent of the manufacturer, makes a representation in respect of goods (otherwise than a statement on any packaging or label); and


the goods would have complied with the guarantee of acceptable quality if that representation had not been made,—

there shall be no right of redress against the supplier under this Act in respect of the failure of the goods to comply with the guarantee of acceptable quality.