• “(2) As soon as practicable after receiving a complaint, the Board must—

  • “(a) decide whether to proceed with the complaint in accordance with the rules; and

  • “(b) if it decides to proceed with the complaint, appoint 1 or more persons in accordance with the rules to investigate, and report on, the complaint; and

  • “(c) determine the complaint in accordance with the rules after considering the report of that investigator or of those investigators (as the case may be).”

• “(j) how complaints about the conduct of registered architects or former registered architects must be dealt with, including—

  • “(i) the procedure for appointing a person or persons to investigate, and report on, a complaint:

  • “(ii) the requirement that at least 1 person appointed for the purpose specified in subparagraph (i) must not be a member of the Board:

  • “(iii) the procedure of the Board in determining a complaint:

• “(k) how a matter about the conduct of registered architects or former registered architects that is raised by the Board's own inquiries must be dealt with:

• “(l) how decisions on a complaint or inquiry must be implemented.”