Lawyers and Conveyancers Act (Lawyers: Conduct and Client Care) Rules 2008

Respect and courtesy

3.1

A lawyer must at all times treat a client with respect and courtesy and must not act in a discriminatory manner in contravention of section 21 of the Human Rights Act 1993.

3.2

A lawyer must respond to inquiries from the client in a timely manner.

3.3

A lawyer must inform the client if there are any material and unexpected delays in a matter.