Education (Pastoral Care of International Students) Code of Practice 2016

14 Process

Each signatory must—

(a)

carry out and record reference checks on potential agents to ensure as far as possible that they have not been involved in any conduct that is false, misleading, deceptive, or in breach of the law; and

(b)

enter into written contracts with each of its agents; and

(ba)

during the term of a contract, monitor the activities and performance of its agents in relation to—

(i)

their obligations as specified in the contract; and

(ii)

whether they provide international students with reliable information and advice about studying, working, and living in New Zealand; and

(iii)

whether they act with integrity and professionalism in their dealings with prospective students; and

(iv)

whether they have engaged in any activity or conduct that, in the opinion of the signatory, is or may be in breach of the law or that jeopardises the signatory’s compliance with this code; and

(bb)

manage the agents by—

(i)

terminating contracts with an agent if there is evidence suggesting that the agent—

(A)

has been involved in any serious, deliberate, or ongoing conduct that is false, misleading, deceptive, or in breach of the law; or

(B)

has jeopardised the signatory’s compliance with this code; or

(ii)

taking appropriate action to address conduct or an omission by an agent in relation to the other matters described in subclause (ba); and

(c)
[Revoked]

(d)

ensure that its agents have access to, and maintain, up-to-date information relevant to their duties as specified in the contracts with the signatory.

Clause 14(ba): inserted, on 1 July 2019, by clause 7(1) of the Education (Pastoral Care of International Students) Code of Practice Amendments 2019 (LI 2019/64).

Clause 14(bb): inserted, on 1 July 2019, by clause 7(1) of the Education (Pastoral Care of International Students) Code of Practice Amendments 2019 (LI 2019/64).

Clause 14(c): revoked, on 1 July 2019, by clause 7(2) of the Education (Pastoral Care of International Students) Code of Practice Amendments 2019 (LI 2019/64).