Education (Pastoral Care of International Students) Code of Practice 2016

16A Process: information to be provided before entering contract

(1)

Each signatory must ensure that international students receive, as a minimum, information about the following before entering into a contract with the student:

(a)

the most recent results of their evaluations by education quality assurance agencies:

(b)

compliance notices and conditions imposed under the Act that the code administrator directs must be disclosed to prospective international students:

(c)

the education provided and its outcome, for example, whether a qualification is granted:

(d)

refund conditions that comply with the outcome and process in clauses 29 and 30:

(e)

staffing, facilities, and equipment:

(f)

available services and supports:

(g)

insurance and visa requirements for receiving educational instruction from the signatory:

(h)

this code and the DRS rules:

(i)

full costs related to an offer of educational instruction.

(2)

Each signatory must ensure that, before entering into a contract of enrolment or enrolling with the signatory, each international student (or the student’s parent or legal guardian, if the student is under 18 years) is informed of the student’s rights and obligations in relation to receiving educational instruction from the signatory, including the rights under this code.

Clause 16A: inserted, on 1 July 2019, by clause 10 of the Education (Pastoral Care of International Students) Code of Practice Amendments 2019 (LI 2019/64).