COVID-19 Public Health Response (Protection Framework) Order 2021

Subpart 7—Restrictions on access

55 Business or service must have systems and processes to prevent customers entering workplace except to enable contactless collection of goods

A business or service must have systems and processes in place to ensure, so far as is reasonably practicable, that no customers or clients enter the workplace except to the minimum extent necessary to collect goods through a method that minimises physical contact and—

(a)

does not involve entering a building; or

(b)

involves entering a shopping mall, but not entering an individual store; or

(c)

involves entering a building, but only to access a PO Box (including an in-person collection service at a PO Box lobby) or an in-person collection service at a Card to Call counter operated by New Zealand Post Limited.

Examples

Food and drink businesses or services must comply with CVC rules or non-CVC rules under Orange and Red (see Schedules 6 and 7). For the following examples, assume that clause 55 is one of the non-CVC rules that applies under Orange and Red.

Example 1: clause 55 applies to a restaurant that chooses to operate without CVCs

Business A operates a restaurant, which includes the option to dine in. If A chooses to operate without CVCs, it must comply with this clause.

Example 2: clause 55 does not apply to a business or service that sells, offers, or provides takeaways only

Business B operates a fish and chip shop offering food for takeaway only. B is not a food and drink business or service (as defined in clause 5) because it does not sell food to its customers for consumption at its premises.

Clause 55 does not apply to B because it is not a food and drink business. Instead, B must comply with the rules applicable to retail businesses and services (such as clauses 23 and 40).

Compare: LI 2021/263 Schedule 2 item 27

Clause 55 examples: inserted, at 11.59 pm on 23 December 2021, by clause 19 of the COVID-19 Public Health Response (Protection Framework) Amendment Order (No 3) 2021 (SL 2021/426).